"The site was honestly frustrating"
I tried shopping on kiyonna.com, but it ended up being way more annoying than I expected. Pages were loading slowly, and a couple of the filters kept resetting whenever I went back to browse more, so I had to keep starting over... which got old fast.
Some of the size and color choices weren’t very clear on certain items either, and checkout felt kind of clunky. I was ready to buy at first, but after dealing with all of that, I just gave up before placing the order...
hello_eloise990
May 17, 2026
"Cute shape, but I don’t really trust the quality now"
I’ll admit the silhouette is nice and flattering, which is what drew me in from the photos. But once I tried it on, the fabric felt cheaper than I expected for the price, and the fit was weird in a few places. It just didn’t match what I thought I was getting, and that kind of makes me hesitant to order from them again
William_seger72
May 10, 2026
"Color wasn’t what I expected"
The dress fit fine, so no real complaints there, but the color was way different than it looked online. I was expecting something much brighter, and in person it was dull. Just not what I needed, so yeah, I was kinda disappointed
richard_Johnson71
May 07, 2026
"Sizing felt off, but maybe it’s just me"
I’m not totally sure if I measured wrong or what, but the sizing didn’t really line up with the chart for me. It fit kind of weird compared to what I was expecting.
johnmcclellan8320
April 29, 2026
"I really liked a lot of the styles..."
I really liked a lot of the styles, they’re super cute, but I was kinda disappointed when I looked closer at the sizing. It still feels like some people are being left out, which is frustarting. I expected it to be more size inclusive than it actually is.
Debra_alba98
April 25, 2026
"Exchange took more effort than it should have"
I ordered from Kiyonna i did like the item when it arrived, the quality seemed nice and the style was pretty much what I expected. But trying to exchange it ended up being way more frustrating than I thought it would be.
The process wasn’t very clear, and it took longer than I expected to get responses, so I felt like I had to keep following up just to get basic answers. It did eventually get resolved, but by then I was kind of over it. I wanted to have a better first experience, but I’m not sure I’d order again
mildred.Downing
April 09, 2026
"Not comfortable for me"
Really wanted to like this, but it just isn’t comfy. The fabric feels scratchy, and the fit is kind of weird. Tight in some spots, loose in others. Just not it.
maxine_Jeffers05
April 07, 2026
"Felt a bit overpriced"
The quality was fine, nothing really wrong with it, but it just felt way too expensive for what I ended up getting
MichaelDiaz
March 24, 2026
"Two washes was enough for me"
I usually keep it simple: if something can’t make it through a couple washes, it’s probably not worth it. Unfortunately, this started falling apart after the second wash. Disappointing
hello_donnie924
March 14, 2026
"Cute Stuff, But Not Really Worth It"
I really wanted to like Kiyonna more than I did. The dresses looked super cute online, but when I tried mine on, the fit was just kind of Off for me. Shipping also took longer than I expected, which was a little frustrating. The fabric wasn’t awful or anything, it just didn’t feel like it matched the price. The return process was kind of annoying too. I might give them another shot if there’s a Big Sale, but overall I’m not super happy with the experience.
unamilburn1878
March 08, 2026
"Refund promise didn’t match reality"
They said my refund would be handled quickly, but that definitely wasn’t how it went. I ended up waiting weeks and had to keep following up just to get any kind of update. Really frustrating when they make it sound easy and then you’re stuck chasing them.
james-Milligan
March 03, 2026
"and the packaging was rough"
the box showed up crushed, which was disappointing. The packaging definitely could’ve been better.
carl1977
February 24, 2026
"Wasn't really right for my event"
The dress was fine, like not bad or anything, but it just felt a little too casual for the wedding I was going to. The options didn’t really feel dressy enough for the occasion, at least for me.
James_cody04
February 22, 2026
"Sizing is all over place"
I ordered my usual size, but it fit so different from the last dress I bought here. One dress was way too tight and another one was huge. It makes shopping here a bit frustrating because I never know what the fit is going to be.
Charlene_holley83
February 22, 2026
"Couldn’t find my size and support made it feel like my fault"
I was really hoping to order a dress from Kiyonna, but almost every color and size I liked was out of stock. The dresses still showed up on the site, so I kept clicking into them thinking I had options, only to find out there was barely anything actually available.
I reached out to support because I thought maybe I was missing something, but the response kind of made me feel like it was my fault for not checking sooner or being more flexible. I get that things sell out, but it didn’t feel great to be treated like I was the problem for being frustrated.
I checked back a few times over the next several days and nothing really changed. Maybe I just had bad timing, but after wasting enough time on it, I gave up and ordered from somewhere else
tamara1999
February 14, 2026
"Fabric wasnt great"
I was a little disappointed when it arrived. The fabric feels thin and kind of cheap, and it just wasnt what I expected for the price.
AgnesSmalley
February 01, 2026
"Styles felt way more outdated than expected"
I really wanted to like this, but the clothes just felt old and kind of frumpy to me. The site makes everything sound like it’s going to be stylish and flattering, but that’s such a vague promise and it didn’t really match what I saw. The colors and cuts weren’t cute, and the photos didn’t do much to convince me otherwise. Just not my style at all, and I probably wouldn’t shop here again
John-kunz
January 30, 2026
"Took longer than I expected"
The dress itself was fine, pretty much okay overall, but I expected the shipping to be a lot quicker. It ended up taking way longer than I had in mind, and there weren’t many updates along the way, which made it more frustrating. Not the worst experience, but the delivery definitely didn’t match what I was expecting
EdnaFowler_53
January 19, 2026
"Returning it was way more frustrating than it should’ve been"
As someone who shops online a lot, I’m used to returns being simple, but this one was a hassle. The process felt slow and confusing, and I had to spend more time figuring it out than I expected.
"I ordered a dress from kiyonna, and..."
I ordered a dress from kiyonna, and while it wasn’t terrible, it definitely didn’t feel like what I thought I was getting from the description.
The fabric was way thinner than I expected, and the fit didn’t really match the photos or the wording on the product page. I even checked the size guide before ordering, so that made it extra frustrating.
The worst part was the timing because I needed it for something coming up, and now I’m stuck figuring out a backup. It’s an okay dress, but for the price, I expected it to be a lot closer to what was advertised...